Terms and Conditions
Welcome to the placebo-world.com website terms and conditions for use. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to Placebo World bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, please refrain from using our site.
The term 'Placebo World' or 'us' or 'we' refers to the owner of the website whose office is The Old Mill, Llandrindod Wells, Powys UK, LD1 6NT. The term 'website' means the website located at www.placebo-world.com or any subsequent URL which may replace it. The term 'you' refers to the user or viewer of our website.
We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including Product Descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. All content is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
We are happy to organise the return or exchange of any item provided it is returned to us in its original resale-able condition within 28 days of the delivery date. We are unable to refund the cost of any postal charges incurred due to refund or exchange, except in the rare circumstance that a product is damaged, faulty or not as described.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited, these materials are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Third party websites
This website may contain links to other third party websites, which are not under the control of and are not maintained by Placebo World. Any such links do not constitute an endorsement by Placebo World of any products or services available on such sites. Placebo World provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.
Placebo World is committed to protecting your privacy, we will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below).
When you shop on this website, we will ask you to input and will collect (via PayPal) Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information.
We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on.
We use your information only for the following purposes:
• Processing your orders;
• For statistical or survey purposes to improve this website and its services to you;
• To serve website content and advertisements to you;
• To administer this website;
Based on what you tell us about yourself and where we think it is relevant, we may contact you to provide information about Placebo World and our products and services, you may tell us at any time not to do this by following the unsubscribe instructions in any email we send you.
We will not share your Personal Information with any company outside of the Placebo World for mailing or marketing purposes.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Distance Selling Regulations
As a consumer, you have the right to cancel your contract at any time up to 7 working days after the day on which you receive the goods you ordered. You must inform us of the cancellation of the contract. You must take reasonable care of the goods whilst in your possession and they must be returned to us promptly at your cost.
This is not intended to be a full statement of all of your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available from your Local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.